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Quick response to customer issues
Why
Elm Plating Works For You.....
Elm
Plating committed to providing the best service for its customers.
To do this, Elm is continually working to find ways of improving
operations while keeping costs down. Tied into Elm's service is
the policy of listening to customers, learning what they want, and
responding appropriately. By listening to customers and learning
their expectations, Elm can achieve the goal of customer satisfaction
through quality finished products and on-time delivery.
Elm
responds instantly to production issues and questions, quick response
is the best solution to customer satisfaction. Committed to growth,
Elm has invested heavily in technology the newest and best
available that processes product faster, with better consistency.
Elm
is continually re-inventing itself through staff training and improved
processes that make it unique in the field, led by a management
team who is smart, aggressive, motivated and dedicated to excellence.
Though
Elm Plating has been in business since 1951 with one-family ownership,
plating today is much different than it was fifty years ago. Automation,
computerization, more demands on quality, the latest machining technology
and skilled technicians are just a few components that set Elm Plating
apart from and ahead of other companies. Communication
with customers takes precedence in the way Elm does business...
listening, responding... making the customers needs the number one
priority, even when modifications or changes develop. The old "customer-first"
policy is as firmly entrenched at Elm Plating today as it was back
in the 1950's.
Test Laboratories USA: As a separate company employed on-site,
Test Laboratories U.S.A., an ISO / IEC 17025 Accredited Laboratory,
performs an array of testing techniques that enable Elm Plating
to be a leader in the industry. X-ray spectrometry is used to assure
that customer specified thickness is achieved, while Salt Spray
Testing and Torque Tension Testing verify performance of the finishes
applied.
Environment:
Elm Plating has taken many safety measures to avoid pollution, devotedly
following ISO 14001 Environmental Standards. Elm Plating uses a
highly sophisticated cost effective water recycling and waste reduction
system that greatly reduces risk to the environment. Environmental
safety is a high priority with Elm Plating Company.
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